Incident Response

Pre-built playbooks and real-time tracking for every incident

When a security incident hits, every minute counts. Sunspot gives your team pre-built response playbooks, automated escalation, and real-time tracking - so you contain threats faster and document everything for compliance.

INCIDENT TRACKERLive

2

Active

5

Investigating

8

Contained

34

Resolved

Mean Time to Detect88%
Mean Time to Contain76%
Mean Time to Resolve65%

Capabilities

Everything you need, built in

Pre-built response playbooks

Start with battle-tested playbooks for common incident types - ransomware, data breach, phishing, insider threat - and customize them to your organization.

Automated escalation

Incidents are automatically classified by severity and routed to the right responders. Escalation timers ensure nothing falls through the cracks.

Real-time incident tracking

A unified timeline shows every action taken during an incident - who did what, when, and what the impact was. Perfect for post-incident reviews.

Multi-channel alerting

Trigger alerts via Slack, PagerDuty, email, or SMS based on incident severity and on-call schedules. Never miss a critical incident.

Post-incident reporting

Generate compliance-ready incident reports automatically. Every action, decision, and timeline is documented for auditors and regulators.

Tabletop exercise management

Run tabletop exercises using your actual playbooks. Track participation, identify gaps, and improve response readiness before a real incident hits.

72%

Faster mean time to contain

15min

Average detection to escalation

100%

Compliance-ready documentation

12

Pre-built playbook templates

Use Cases

Built for the way your team works

Breach containment

Contain threats in minutes with guided response

When a breach is detected, Sunspot activates the appropriate playbook, notifies responders, and guides your team through containment step by step - reducing mean time to contain by up to 72%.

  • Automated playbook activation on incident detection
  • Step-by-step guided response workflows
  • Real-time collaboration between responders
  • Automatic evidence preservation for forensics
ACTIVE INCIDENTLive

P1

Severity

4

Responders

7/12

Steps Done

23m

Elapsed

Containment Progress58%
Evidence Collected85%
Stakeholders Notified100%

Regulatory notification

Meet notification deadlines with automated workflows

GDPR requires notification within 72 hours. HIPAA has its own timelines. Sunspot tracks regulatory requirements for each incident type and automates the notification workflow so you never miss a deadline.

  • Framework-specific notification timeline tracking
  • Pre-built notification templates for regulators
  • Automated stakeholder communication workflows
  • Complete audit trail for compliance evidence
NOTIFICATION STATUSLive
GDPR (72h deadline)45%
Internal stakeholders100%
Affected users80%
Regulatory filing30%

Get Started

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Join hundreds of security teams who use Sunspot to achieve compliance faster, reduce risk more effectively, and sleep better at night.