Privacy

Privacy Policy

This Privacy Policy explains how Sunspot collects, uses, discloses, and protects personal information when you use our websites, products, and services.

Last updated: May 2, 2026

This template is provided for general informational purposes and should be reviewed by legal counsel before production use.

Information we collect

We may collect account information, contact details, billing information, business profile information, communications, and content you submit through the services.

We also collect usage data, device data, log data, cookies, and similar technical information to operate, secure, and improve the services.

How we use information

We use personal information to provide and administer the services, process transactions, respond to requests, personalize product experiences, improve security, and communicate about product updates.

We may also use information to comply with legal obligations, enforce agreements, prevent misuse, and protect the rights, safety, and security of Sunspot, our customers, and others.

How we share information

We may share information with service providers, subprocessors, professional advisers, business partners at your direction, and authorities when required by law.

If Sunspot is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction subject to appropriate safeguards.

Data retention

We retain personal information for as long as needed to provide the services, meet legal and accounting requirements, resolve disputes, and enforce agreements.

Customer content is retained according to the applicable subscription terms, customer configuration, and backup retention practices.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of personal information.

You may also opt out of non-essential marketing communications by using the unsubscribe link in those messages or contacting us.

International transfers

We may process and store information in countries other than the country where it was collected.

When required, we use appropriate safeguards for cross-border transfers of personal information.

Contact

For privacy questions or requests, contact us at privacy@sunspot.com or through the contact page on our website.